Steps to log into the portal.
Cognosos Luminate is a web-based platform accessed through your organization’s portal (e.g., portal.cognosos.net). From the browser, enter the website address to access the login page. Your Username and password are assigned by your System Administrator.
All new users are provided with a temporary password via email and are required to set a new password during initial login. Follow the instructions from the email and portal steps as prompted.
Use the temporary password from the email as your initial login password. Upon login, you will be prompted to enter a new password. Input and save a new password (minimum of 8 characters; at least 1 capital letter, 1 number, and 1 special character).
If you do not see the email in your Inbox, check your Spam folder. The temporary password is good for 7 days once it is sent. If more than one week has passed, an Administrator may request a new temporary password using the Resend Invitation button on the Users page.