Attaching, Replacing & Detaching Tags

How to attach, replace, and detach tags from various points in the Healthcare portal.

The Cognosos portal provides multiple inroads for attaching and detaching tags. When an asset and tag are attached, it means that tag has been physically adhered to the medical device and both the asset (device) and tag have been associated to one another within the system. Users with the role of Standard and Administrator have access to this feature.

Attaching or detaching the tags arises from various needs: an asset does not currently have a tag attached; an asset has gotten a new tag; a tag has become defective and needs to be detached and replaced; and so forth. As such, asset and tag relationships can be defined from the:

  • Assets Tab - attach or detach from assets tab
  • Asset Details – replace or attach tag and detach tag
  • Tags Tab - attach and detach from tags tab

Regardless of the page or tab from which you are attaching or detaching, the use of Department assignments may impact a user’s ability to view devices and take the action. When the user is assigned to a specific department, they can only view and attach or detach tags to/from assets that are assigned to their same department.

Attaching + Detaching via Assets Tab

Attach Tag

From the Assets tab in My Site either place a checkmark next to a specific asset or leave all the checkboxes blank (no selection) and click the Attach button from the Assets menu. 

MSA Attach button

Alternatively, locate the asset that needs tag attachment and select the Attach icon from the Actions column.  

MSA Attach icon

The Attach Tag settings open. Depending on the Attach selection, the Asset ID may (attach icon in Actions column) or may not (attach button from Assets menu) contain a value. Input valid value(s) and select Next. Otherwise click the X in the upper right corner of the window.

Set the custom properties for the asset. Asset details ensure that assets can be easily searched for using a variety of data and identifying information. The more details, the easier it is to locate the asset and to monitor data that may impact business operations. 

Attach Tag Custom Fields

Note that depending on your Cognosos Luminate configuration, the Department field may or may not be present on this page. If the asset is assigned to a department, use this dropdown list to select the department.

Attach Tag Department

Use the data fields and drop-down lists to input the asset attributes. With drop-down list fields, a new value may be input, or one may be selected from the list.  

To add a new value, enter the custom attribute and select Create “______”.

Add Asset custom value

Add Asset New value

Select Submit to complete or Back to make changes. Use the X to close window and cancel attach action. 

Detach Tag

From the Assets tab, locate a specific asset from the Assets list and click the Detach icon from the Actions column or select Detach from the menu (you will need the asset and tag numbers for the next step).

MSA Detach icon

MSA Detach button

In the Detach tag pop-up window, the Asset ID field may or may not have been auto-populated depending on the previous step. Either the Asset ID or Tag ID is required in order to detach.

Detach asset-1

Select Confirm to continue the process or Cancel to disregard the action. Once detached, that tag will appear in the portal with a status of Not Attached. This operation removes the relationship between the tag and the asset, therefore the asset is no longer trackable until a new tag is associated to the asset in the portal via a new attach tag action. 

Detaching & Replacing via Asset Details

Detach Tag

Open Asset Details for the asset (from the map or My Site Assets). The asset must have a current status of Attached for this button to be present. From the Asset Details page select Detach Tag.

AD Detach Tag-1

The Detach tag pop up window opens. Confirm or cancel the process. Once detached, the association with the asset is removed and the asset can no longer report to the Cognosos portal. Attach or replace the tag in the system.

Replace or Attach Tag

To detach the old tag and attach a new tag in one step use Replace Tag to assign a new tag to the asset.

Replace Tag-1

The asset must have a status of Attached for Replace Tag option. If the tag has a status of Unattached, the button reads Attach Tag.

Enter the new tag number in the Tag ID field. Note the message regarding tag detachment of old tag. The remaining steps follow the same process as attaching an asset. Once input is complete, the asset will be attached to the new tag.

Replace Tag Attach-1

If the asset has a status of Unattached, the Asset Details tab will display Attach Tag.

AD Attach Tag

Input valid tag ID and the asset’s attributes as prompted and described in attaching an asset.

Attaching + Detaching via Tags Tab

Attach Tag

Open the Tags tab. Click Attach from the Tag menu or locate a specific unattached tag and select the Attach icon in the Actions column.

MST Attach button

MST Attach icon

The Attach tag window opens. If the Attach link icon was used, the Tag ID will hold a value already. Otherwise, input a tag ID that is not currently attached to another asset. Ensure the tag has proper battery life. Input values in the Asset ID field. The process continues as described in Attaching an Asset.

Detach Tag

To detach a tag from its asset, either locate the tag and select the Detach icon from the Actions column or choose Detach from the Tags menu.

MST Detach icon

MST Detach button

The Asset ID field may remain blank in the Detach Tag pop-up window. Choose Confirm. Otherwise, click Cancel to end the process and return to the Tag list without detaching.

Once detached, that tag and asset will no longer be associated for location and data gathering purposes. Ensure this is the operation you want to carry out. Attach a new tag to the asset if needed.