How to change department name & delete department.
This is available only to Administrator level users. Before deleting a department, ensure there are no assets or users assigned.
Open the Departments page under System Administration (bell icon or hamburger menu). Locate the department on the Departments page and select the pencil icon for the Department.
Make changes the name and click Save; otherwise Cancel. Saved changes are reflected immediately on the Departments page and throughout the portal (users and assets assigned to department will have new name). No other changes are available.
Departments may be removed either singularly or using bulk delete. To remove a single department, locate the department on the main Departments page and click the trash can icon for that department. No checkmark is needed.
To remove multiple departments at one time, place a checkmark next to each department on the Departments page. Click Delete selected.
Continue the process by selecting Confirm for the single or bulk delete action. Return to the Departments list without deleting by selecting Cancel. Once confirmed, the department is removed and the system returns to the Departments page.
If any user or asset is assigned to the department, the system will return an error message and display any assigned users and/or assets.
Close the window and unassign as necessary using the edit user or edit asset options.
Go to the department set-up article for information on assigning assets and users to departments.