How to attach, replace, and detach tags from various points in the Healthcare portal.
The Cognosos portal provides multiple inroads for attaching and detaching tags. When an asset and tag are attached, it means that tag has been physically adhered to the medical device and both the asset (device) and tag have been associated to one another within the system. Users with the role of Standard and Administrator have access to this feature.
Attaching or detaching the tags arises from various needs: an asset does not currently have a tag attached; an asset has gotten a new tag; a tag has become defective and needs to be detached and replaced; and so forth. As such, asset and tag relationships can be defined from the:
- Assets Tab - attach or detach from assets tab
- Asset Details – replace or attach tag and detach tag
- Tags Tab - attach and detach from tags tab
Regardless of the page or tab from which you are attaching or detaching, the use of Department assignments may impact a user’s ability to view devices and take the action. When the user is assigned to a specific department, they can only view and attach or detach tags to/from assets that are assigned to their same department.
Attaching + Detaching via Assets Tab
Attach Tag
From the Assets tab in My Site either place a checkmark next to a specific asset or leave all the checkboxes blank (no selection) and click the Attach button from the Assets menu.
The Attach Tag settings open. If there was an asset selection from the Assets tab, the asset ID will auto-populate in the Asset ID field. If no asset was selected, both fields will be blank.
Set the custom properties for the asset. Asset details ensure that assets can be easily searched for using a variety of data and identifying information. The more details, the easier it is to locate the asset and to track data that may impact business operations.
Note that depending on your RTLS configuration, the Department field may or may not be present on this page. If the asset is assigned to a department, use this dropdown list to select the department.
Use the data fields and drop-down lists to input the asset attributes. With drop-down list fields, a new value may be input, or one may be selected from the list.
To add a new value, enter the custom attribute and select Create “______”.
Select Submit to complete or Back to make changes. Use the X to close window and cancel attach action.
Detach Tag
From the Assets tab, select an asset from the Assets list and select Detach from the menu. The system allows only one asset-tag detachment at a time so a single selection must be made. Otherwise, the button will remain grayed out.
In the Detach tag pop-up window, the Asset ID field will have the tag number for the asset selected. You may leave the Tag ID field blank.
Select Confirm to continue the process or Cancel to disregard the action. Once detached, that tag will appear in the portal with a status of Not Attached. This operation removes the relationship between the tag and the asset, therefore the asset is no longer trackable until a new tag is associated to the asset in the portal via a new attach tag action.
Detaching & Replacing via Asset Details
Detach Tag
Open Asset Details for the asset (from the map or My Site Assets). The asset must have a current status of Attached for this button to be present. From the Asset Details page select Detach Tag.
The Detach tag pop up window opens. Confirm or cancel the process. Once detached, the association with the asset is removed and the asset can no longer report to the Cognosos portal. Attach or replace the tag in the system.
Replace or Attach Tag
To detach the old tag and attach a new tag in one step use Replace Tag to assign a new tag to the asset.
The asset must have a status of Attached for Replace Tag option. If the tag has a status of Unattached, the button reads Attach Tag.
Enter the new tag number in the Tag ID field. Note the message regarding tag detachment of old tag. The remaining steps follow the same process as attaching an asset. Once input is complete, the asset will be attached to the new tag.
If the asset has a status of Unattached, the Asset Details tab will display Attach Tag.
Input valid tag ID and the asset’s attributes as prompted and described in attaching an asset.
Attaching + Detaching via Tags Tab
Attach Tag
Open the Tags tab under My Site. Click Attach from the Tag menu with (not attached tag) or without a tag selected. The Attach tag window opens.
If a not attached tag was selected, the Tag ID will hold a value already. Otherwise, input a tag ID that is not currently attached to another asset. Ensure the tag has proper battery life. Input values in the Attach tag window. The process continues as described in attaching an asset.
Detach Tag
To detach a tag from its asset, locate and place a checkmark for the tag ID. Select Detach in the Tag menu. You must select (only) one tag or the Detach button remains grayed out.
Choose Confirm in the pop-up window. Otherwise, click Cancel to end the process and return to the Tag list without detaching.
Once detached, that tag and asset will no longer be associated for location and data gathering purposes. Ensure this is the operation you want to carry out. Attach a new tag to the asset if needed.