--- title: Adding an Alert description: "If you want to have the LotVision system log alerts or send out messages when particular events occur, you can add a new alert to the system. Note: Vehicle Health information is only available for ve" --- [Skip to content](https://support.cognosos.com/knowledge/lotvision-adding-an-alert#main-content) English Show submenu for translations [Create A Support Ticket](https://support.cognosos.com/knowledge/kb-tickets/new?hsLang=en) ![cognosos-logo-1.png\]](https://support.cognosos.com/hs-fs/hubfs/cognosos-logo-1.png?height=40&name=cognosos-logo-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Create A Support Ticket](https://support.cognosos.com/knowledge/kb-tickets/new) - [Cognosos Portal](https://portal.cognosos.net/login?redirect=%2F) [Cognosos Portal](https://portal.cognosos.net/login?redirect=%2F) Hi. How can we help you? - There are no suggestions because the search field is empty. 1. 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[Alerts](https://support.cognosos.com/knowledge/lotvision?hsLang=en#alerts) # Adding an Alert If you want to have the LotVision system log alerts or send out messages when particular events occur, you can add a new alert to the system. - Before starting, you will need to make sure any team members who should receive alerts from the new rule are in the system as a contact ([see this link for how to add a contact, if needed](http://support.cox2m.com/knowledge/adding-a-person-as-a-contact)). - Start by going to the gear in the top right for Settings, then "Alerting"![image](https://support.cognosos.com/hs-fs/hubfs/Knowledge%20Base%20Import/image.png?width=236&height=250&name=image.png) - From the drop-down list, select the category of rule you want to create. ![](https://support.cognosos.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Aug-15-2023-05-22-25-6689-PM.png?width=211&height=278&name=image-png-Aug-15-2023-05-22-25-6689-PM.png) - LotVision currently supports the following categories of rules:  - **Drive Off** (the vehicle has not been on the property for a certain amount of time) - **Overdue** (the vehicle has been in a certain zone for too long - **Motion Outside Hours** (e.g. the car is moving in the middle of the night) - **Tracker Disconnected** (the tracker has been disconnected unexpectedly) - **Lot Entry** (a vehicle enters a specified zone) - **Lot Exit** (a vehicle exits a specified zone) - **Vehicle Health** (e.g. the battery is low) **Note:** Vehicle Health information is only available for vehicles with an OBD device installed. - Once you have selected the category, press Add Rule ![](https://support.cognosos.com/hubfs/Knowledge%20Base%20Import/image-png-Apr-24-2023-09-05-48-1924-PM.png) - Next, give the new rule a name and define its parameters. The parameters needed for the rule will vary based on the type of rule being created, and may include time periods, specific zones or sets of vehicles, etc. - To select the recipients who will receive alerts when an exception to this rule occurs (if alerts are enabled), select the Alert Recipients box and choose recipients from the drop-down list. - You can also type in this box to narrow down the list of contacts to select from. - You may remove alert recipients by pressing the button beside their name. - Once you are finished setting parameters and alert recipients, press Save. Once a rule has been saved, the system will monitor for any events that violate the rule, and log an exception whenever such events occur. If configured to do so, the system will also send out alerts to any selected recipients.   - [Frequently Asked Questions](https://support.cognosos.com/knowledge/frequently-asked-questions?hsLang=en#main-content) - [User Management](https://support.cognosos.com/knowledge/frequently-asked-questions?hsLang=en#user-management) - [Finished Vehicle Logistics & Auctions](https://support.cognosos.com/knowledge/frequently-asked-questions?hsLang=en#finished-vehicle-logistics-auctions) - [Trailer & Yard Management](https://support.cognosos.com/knowledge/frequently-asked-questions?hsLang=en#trailer-yard-management) - [Mobile for Logistics](https://support.cognosos.com/knowledge/frequently-asked-questions?hsLang=en#mobile-for-logistics) - [All](https://support.cognosos.com/knowledge/frequently-asked-questions?hsLang=en#all) - [User Management](https://support.cognosos.com/knowledge/user-management?hsLang=en#main-content) - [New Users](https://support.cognosos.com/knowledge/user-management?hsLang=en#new-users) - [Managing Established Users](https://support.cognosos.com/knowledge/user-management?hsLang=en#managing-established-users) - [All Users](https://support.cognosos.com/knowledge/user-management?hsLang=en#all-users) - [Finished Vehicle Logistics & Auctions](https://support.cognosos.com/knowledge/finished-vehicle-logistics-auctions?hsLang=en#main-content) - [Dashboard](https://support.cognosos.com/knowledge/finished-vehicle-logistics-auctions?hsLang=en#dashboard) - [Map Navigation](https://support.cognosos.com/knowledge/finished-vehicle-logistics-auctions?hsLang=en#map-navigation) - [My Lot](https://support.cognosos.com/knowledge/finished-vehicle-logistics-auctions?hsLang=en#my-lot) - [On Spot](https://support.cognosos.com/knowledge/finished-vehicle-logistics-auctions?hsLang=en#on-spot) - [System Management](https://support.cognosos.com/knowledge/finished-vehicle-logistics-auctions?hsLang=en#system-management) - [Task Management](https://support.cognosos.com/knowledge/finished-vehicle-logistics-auctions?hsLang=en#task-management) - [Trailer & Yard Management](https://support.cognosos.com/knowledge/trailer-yard-management?hsLang=en#main-content) - [Dashboard](https://support.cognosos.com/knowledge/trailer-yard-management?hsLang=en#dashboard) - [Map](https://support.cognosos.com/knowledge/trailer-yard-management?hsLang=en#map) - [My Lot](https://support.cognosos.com/knowledge/trailer-yard-management?hsLang=en#my-lot) - [System Management](https://support.cognosos.com/knowledge/trailer-yard-management?hsLang=en#system-management) - [Task Management](https://support.cognosos.com/knowledge/trailer-yard-management?hsLang=en#task-management) - [LotVision](https://support.cognosos.com/knowledge/lotvision?hsLang=en#main-content) - [Hardware (Trackers and Gateways)](https://support.cognosos.com/knowledge/lotvision?hsLang=en#hardware-trackers-and-gateways) - [Inventory Reconciliation](https://support.cognosos.com/knowledge/lotvision?hsLang=en#inventory-reconciliation) - [Data and Reports](https://support.cognosos.com/knowledge/lotvision?hsLang=en#data-and-reports) - [Settings](https://support.cognosos.com/knowledge/lotvision?hsLang=en#settings) - [Alerts](https://support.cognosos.com/knowledge/lotvision?hsLang=en#alerts) - [Zones](https://support.cognosos.com/knowledge/lotvision?hsLang=en#zones) - [Vehicles and Trackers](https://support.cognosos.com/knowledge/lotvision?hsLang=en#vehicles-and-trackers) - [The Mobile Interface](https://support.cognosos.com/knowledge/lotvision?hsLang=en#the-mobile-interface) - [GearTrack](https://support.cognosos.com/knowledge/geartrack?hsLang=en#main-content) - [Hardware (Trackers and Gateways)](https://support.cognosos.com/knowledge/geartrack?hsLang=en#hardware-trackers-and-gateways) - [Assets and Trackers](https://support.cognosos.com/knowledge/geartrack?hsLang=en#assets-and-trackers) - [Alerts](https://support.cognosos.com/knowledge/geartrack?hsLang=en#alerts) - [Settings](https://support.cognosos.com/knowledge/geartrack?hsLang=en#settings) - [Zones](https://support.cognosos.com/knowledge/geartrack?hsLang=en#zones) - [Data and Reports](https://support.cognosos.com/knowledge/geartrack?hsLang=en#data-and-reports) - [The Mobile Interface](https://support.cognosos.com/knowledge/geartrack?hsLang=en#the-mobile-interface) - [Mobile](https://support.cognosos.com/knowledge/mobile?hsLang=en#main-content) - [Logisitics iOS](https://support.cognosos.com/knowledge/mobile?hsLang=en#logisitics-ios) - [Logistics Android](https://support.cognosos.com/knowledge/mobile?hsLang=en#logistics-android) - [Support](https://support.cognosos.com/knowledge/support?hsLang=en#main-content) - [Documents](https://support.cognosos.com/knowledge/support?hsLang=en#documents) # Cognosos, Inc. cognosos.com Cognosos Knowledge Base Copyright © 2026, Cognosos, Inc.