This article covers how to use Notifications to alert users about the responsiveness of trackers.
The Cognosos portal provides exception reporting regarding the responsiveness of trackers and notes these exceptions on the Notifications tab. Trackers listed on the report are likely to have bad/critical batteries or the equipment has lost communication with the gateway for another reason. Select the bell icon then Notifications to open the tab.
The list displays trackers that have become unresponsive. Sort the Date/Time and Notification Origin in ascending or descending order. Notification Origin indicates the vehicle to which the tracker is attached. The Notification Message identifies the tracker.
Download the exception report using Download from the Notifications menu bar.
Click the Vehicle ID (Notification Origin column) link to open the Vehicle Details and Vehicle Movements data for that vehicle/tracker attachment.