View or download the Solving SSO Login Tip Sheet
In an SSO environment, customers use their corporate credentials to log into the Cognosos platform. In these deployments, Cognosos has no ability to create or change their username or password or help with forgotten passwords. All credentials are managed by the customer’s corporate IT rather than through Cognosos or the Cognosos platform.
Refer to this tip sheet if there are issues with an SSO login.
If you have challenges logging into the portal with your Cognosos user ID and PW, please refer to the Fixing Login Issues article.