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Cognosos Portal
Cognosos Portal
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Logistics Knowledge Base
Frequently Asked Questions
Frequently Asked Questions
Tips and instructions on some of our most commonly asked questions
User Management
What do I do if my temporary password has expired?
What do I do if I've forgotten my password?
How do I add a new user?
Finished Vehicle Logistics & Auctions
How do I attach or detach a vehicle?
How do I find a vehicle using the portal?
How do I search for multiple vehicles at a time?
How do I know if my tag is working?
What does the Current Location of "Left Site" mean?
Trailer & Yard Management
How do I attach or detach a vehicle?
How do I find a vehicle using the portal?
How do I search for multiple vehicles at a time?
How do I know the status of my trackers?
What to do with an unresponsive or damaged tag?
Mobile for Logistics
How do I access the Logistics Mobile App?
How do I attach a vehicle using my phone?
How do I find a vehicle using my phone?
How do I view & edit vehicle details on a mobile device?
Why isn't my mobile app showing assets on the map?
How do I update my user profile on the Logistics Mobile App?
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All
How do I reach Cognosos Support?
What do I do with bad, unresponsive or damaged tags?
What do I do if my driver badge is not working?
Why isn't my map showing icons?
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