How to attach and detach trackers on an iOS mobile device.
Users with a Standard or Administrator user role can manage vehicle tags (trackers) right from the mobile app. Open the mobile app and select the Trackers icon on the bottom. You will have the options to attach and detach trackers.
Reminder: When placing a tag into a vehicle or removing a tag from a vehicle, you must follow these steps to ensure the vehicle is logged into the portal and data can be supplied to the RTLS.
Attach Tracker
The tracker (tag) and vehicle relationship must be defined in the system for the vehicle to get tracked (location, movement, etc.). Placing the tag in/on the automobile is just one step. You must also create the relationship in the RTLS. Select Attach Tracker in the Trackers screen.
Scan or manually input the tracker and unique asset (vehicle) identifier number. Both must be input.
Select Attach Tracker. Look for attachment successful message or correct any errors.
Click confirmation message to input vehicle details. Use the fields to input and select details for the vehicle. The more accurate the date, the more accurate the reports in the RTLS. Select Done when complete.
Although you may skip this step, Cognosos highly recommends you input information.
Choose Done. The mobile app returns to the Attach Tracker screen. Attach additional trackers or proceed to another screen.
For management of vehicle data use the Cognosos RTLS portal from your computer desktop.
Detach Tracker
Select Detach Tracker. Before performing this function, ensure it is that action you want to take. Removing the association between the vehicle and tracker will prohibit asset tracking and data gathering.
Scan or manually input the tracker or asset identifier. Only one is necessary when detaching.
Select Detach Tracker. Review the information and select Confirm.
The mobile app returns to the Detach Tracker screen. Attach a new tracker to the vehicle, detach additional trackers, or proceed to another screen.
Reminder: The vehicle from which the tracker was detached is no longer able to communicate with the Cognosos system. If the vehicle is still in service, make sure to attach a new (active) tracker to the vehicle.