Logistics Knowledge Base
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Frequently Asked Questions
Frequently Asked Questions
User Management
Finished Vehicle Logistics & Auctions
Trailer & Yard Management
Mobile for Logistics
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User Management
New Users
Managing Established Users
All Users
Finished Vehicle Logistics & Auctions
Dashboard
Map Navigation
My Lot
On Spot
System Management
Task Management
Trailer & Yard Management
Dashboard
Map
My Lot
System Management
Task Management
Mobile
Logisitics iOS
Logistics Android
Support
Documents
Back to home
Logistics Knowledge Base
Frequently Asked Questions
Frequently Asked Questions
User Management
Finished Vehicle Logistics & Auctions
Trailer & Yard Management
Mobile for Logistics
All
User Management
New Users
Managing Established Users
All Users
Finished Vehicle Logistics & Auctions
Dashboard
Map Navigation
My Lot
On Spot
System Management
Task Management
Trailer & Yard Management
Dashboard
Map
My Lot
System Management
Task Management
Mobile
Logisitics iOS
Logistics Android
Support
Documents
Frequently Asked Questions
Tips and instructions on some of our most commonly asked questions
User Management
What do I do if my temporary password has expired?
What do I do if I've forgotten my password?
How do I add a new user?
Finished Vehicle Logistics & Auctions
How do I attach or detach a vehicle?
How do I find a vehicle using the portal?
How do I search for multiple vehicles at a time?
How do I know if my tag is working?
Trailer & Yard Management
How do I attach or detach a vehicle?
How do I find a vehicle using the portal?
How do I search for multiple vehicles at a time?
How do I know the status of my trackers?
What to do with an unresponsive or damaged tracker?
See more
Mobile for Logistics
How do I access the Logistics Mobile App?
How do I attach a vehicle using my phone?
How do I find a vehicle using my phone?
How do I view & edit vehicle details on a mobile device?
All
How do I reach Cognosos Support?
What do I do with bad, unresponsive or damaged tags?
What do I do if my driver badge is not working?
Why isn't my map showing icons?
