Cognosos Knowledge Base
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Frequently Asked Questions
Frequently Asked Questions
User Management
Finished Vehicle Logistics & Auctions
Trailer & Yard Management
Healthcare
Mobile for Logistics
Mobile for Healthcare
All
User Management
New Users
Managing Established Users
All Users
Finished Vehicle Logistics & Auctions
Dashboard
Map Navigation
My Lot
On Spot
System Management
Task Management
Trailer & Yard Management
Dashboard
Map
My Lot
System Management
Task Management
Healthcare
Dashboard
Map
My Site
ProPAR
System Management
Mobile
Logisitics iOS
Logistics Android
Healthcare iOS
Healthcare Android
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Cognosos Knowledge Base
Frequently Asked Questions
Frequently Asked Questions
User Management
Finished Vehicle Logistics & Auctions
Trailer & Yard Management
Healthcare
Mobile for Logistics
Mobile for Healthcare
All
User Management
New Users
Managing Established Users
All Users
Finished Vehicle Logistics & Auctions
Dashboard
Map Navigation
My Lot
On Spot
System Management
Task Management
Trailer & Yard Management
Dashboard
Map
My Lot
System Management
Task Management
Healthcare
Dashboard
Map
My Site
ProPAR
System Management
Mobile
Logisitics iOS
Logistics Android
Healthcare iOS
Healthcare Android
Frequently Asked Questions
Tips and instructions on some of our most commonly asked questions
User Management
What do I do if my temporary password has expired?
What do I do if I've forgotten my password?
How do I add a new user?
Finished Vehicle Logistics & Auctions
How do I attach or detach a vehicle?
How do I find a vehicle using the portal?
How do I search for multiple vehicles at a time?
How do I know if my tag is working?
Trailer & Yard Management
How do I attach or detach a vehicle?
How do I find a vehicle using the portal?
How do I search for multiple vehicles at a time?
How do I know the status of my trackers?
What to do with an unresponsive or damaged tracker?
See more
Healthcare
How do I attach or detach an asset to/from a tag?
How do I install and remove tags?
How do I clean a dirty asset tag?
How do I find equipment and asset information?
How do I set up ProPAR?
See more
Mobile for Logistics
How do I access the Logistics Mobile App?
How do I attach a vehicle using my phone?
How do I find a vehicle using my phone?
How do I view & edit vehicle details on a mobile device?
Mobile for Healthcare
How do I access the Healthcare Mobile App?
How do I attach and detach tags from assets using a mobile device?
How do I search for equipment in the mobile app?
How do I subscribe to ProPAR on a mobile device?
All
How do I reach Cognosos Support?
What do I do with bad, unresponsive or damaged tags?