How to attach and detach a tracker tag to/from vehicles in the mobile app.
Users with standard user role and higher can attach and detach tags. Open the Trackers screen to access all functions described in this article.
Attach Tracker
Select Attach Tracker in the Trackers screen.
Scan or manually input the tracker and unique asset (vehicle) identifier number. Both must be input.
Select Attach Tracker. Look for attachment successful message towards bottom of screen or correct any errors.
Use the fields to input and select details for the vehicle. The more accurate the data, the more accurate the reports in the RTLS. Select Submit when complete.
Although you may skip this step, Cognosos highly recommends you input information for accurate reporting and workflow information.
The mobile app returns to the Attach Tracker screen. Select Clear All to clear the fields and attach additional trackers or use the icons to move to another screen.
To edit or add vehicle details after attaching a new asset, use the Cognosos portal from your desktop or laptop.
Detach Tracker
Select Detach Tracker(s). Before performing this function, ensure it is that action you want to take. Removing the association between the vehicle and tracker will prohibit asset tracking and data gathering.
Scan or manually input the tracker or asset identifier. Only one is necessary when detaching.
Select Detach Tracker. Review the information and select Confirm.
Select Cancel to end the process.
The mobile app returns to the Detach Tracker screen. Attach a new tracker to the vehicle, detach additional trackers, or proceed to another screen.
*Reminder: The vehicle from which the tracker was detached is no longer able to communicate with the Cognosos system. If the vehicle is still in service, make sure to attach a new (active) tracker to the vehicle.