Learn how to edit task within the Task Management area of the portal.
Editing Tasks
Administrators may edit any aspect of a task once it has been created within the portal, including choosing to abandon the task. Open the Tasks page and locate the task to update. Choose the pencil icon under the Action column for the task’s row.
The Edit task window displays the task name and (STATUS) at the top of the window. Edit the task name or change any field using the dropdown lists. Change the priority status using the radio dials.
Once changes are complete, click Save. To disregard changes, choose Cancel.
To remove a task altogether, choose Abandon Task at the bottom of the window. Please note that this action removes the task from the Cognosos portal, mobile app, and can not be undone.
Administrators may also unassign a task from a user. This puts the task status back to Available. Open the task to edit using the pencil icon from the Tasks page and choose Unassign task.
For information on user management of the task lifecycle, refer to the next section.