Subscribing to an Individual Asset

How to subscribe to a single asset and receive asset alerts.

When team members need to receive real-time alerts regarding assets, user should subscribe to the asset.

This article describes subscribing to a single asset. Other subscription articles include: ProPAR rooms, zones, tamper alerts, and exit monitors.

Locate the asset to which the subscription is needed. From the Assets list, place a checkmark next to the asset and select Subscribe from the Assets menu. You must choose one asset for the Subscription button to activate.

MS Assets Subscribe

Alternatively, from Asset Details choose Subscribe Asset.

AD Subscribe Asset

Configure the subscription as prompted. Select All zones to receive alerts anytime the asset passes through a zone. Otherwise, click Select zones and checkmark the zone(s) to which you’d like to subscribe. Click Next to continue. Click the X in the upper corner to close the window and discontinue the process. Sub Zone Type-1

Enter the time range to trigger the alert. Click inside the field to type time or clock face to use time selector. Use the days of week checkboxes under the clock to set for specific days or leave set to All. Select Next. Click Back to change zone settings. Sub D+T

Set the delivery medium(s) for the asset subscription notifications. Enter either a mobile number or email address (or both; at least one is required) to which the notifications will be sent. The fields auto-populate with information from the user profile. Select Submit to save the subscription and return to the Assets tab. To change the notification time range or days to send notifications, click Back. 

The system displays a confirmation for each of the subscriptions defined.

A subscription comprises one delivery method and one zone. For example, if the subscription is for a single asset in one zone and the delivery method is both phone and email, there will be two subscriptions. If the subscription is for a single asset in three zones and the delivery method is both phone and email, there will be six subscriptions. 

When subscribing to an asset via email for the first time, you will first receive an email from Amazon Web Services confirming your permission to email you. As described above, you will receive a confirmation email per zone requested with the email delivery method.

AWS confirmYou must open and confirm each one by selecting the Confirm subscription link in the email. 

AWS email

Subscriptions are created and saved for individual or groups of assets and through unique user IDs and therefore do not automatically carry across multiple users. New subscriptions are added to the Subscriptions list.

When asset movement meets the input criteria, a notification will be sent to the phone number and/or email address set up in the subscription.

For more information on managing subscriptions and notifications, refer to Managing Subscriptions.