Learn how to view tag information from the map and access additional details.
The map view defaults to vehicles regardless if the display is set to Show All or Search View. Change the default view to tags by selecting changing the Vehicles/Tags toggle in the right-hand menu. The map displays icons for the tags.
To view individual tag icons rather than tag clusters, set the Clusters toggle to Hide Clusters. Due to volume, this setting is recommended only when using filter to decrease the number of displayed tag icons.
At the individual level a tag icon will show according to the tag status:
Active - tag is attached to an vehicle and active
Not attached - tag is available for use with vehicle
Critical Battery - tag has a critical battery level and will need to be addressed soon
Offline - tag is offline (e.g., lost signal or connection to gateway)
Dead Battery - tag has a dead battery
Left Site - tag last in an exit zone
Left Site denotes location more so than status; indicates that tag is located in or has last passed through a defined exit zone.
Click on the individual tag icon open the Tag Summary box in the right-hand pane on the map.
Tag ID: unique tag identifier
Tag Status: current status*
Attached to asset: unique vehicle identifier
Battery level: current charge level reading for tag battery (normal, low, critical)
Internal temperature: temperature of tag; reported by firmware
Firmware: current firmware version on tag
Use Click to see more to open the Vehicle Details page, which displays vehicle data dependent on the tag status.
*When the status is offline the data reported is the last known data when the tag was operational and online.